Blockchain Service Design: pains and gains in the Berlin Blockchain ecosystem

In the first week of March 2019 I launched a research project with a survey in the Berlin Blockchain startups ecosystem.

My aim is to leverage the Blockchain technological enhancement for the general public. For the Blockchain teams and startups, I believe they need to know the customers, pains and gains, and they must experiment with the end users to really innovate!

The survey is the beginning of a vision towards the user adoption challenge. It will generate a case study, user centric tools and experiments to create impact in society. The Blockchain teams can be a pioneer in this journey. Ultimately, this is about cooperation, collective empathy, energy, spirit that will lead to better ideas!

100 days of Blockchain Service Design is an approach that pivots also on experimenting results from the survey and to generate small wins or failures to learn from!

Konfidio Token Advisory supported this initiative in the launch phase. A number of workshops will aim at bringing this design methodology into the Berlin blockchain space. With the results gathered from our survey, I will design tailored workshops for all participants. This will be created by assessing the reported needs of startups in the Berlin ecosystem.

The potential progress will unfold with the following milestones over the upcoming months:

4th March 2019 – 25th March 2019

During this period we will jointly release the survey and collect the results. Through an extensive list of startups and events in Berlin, we will invite them taking part.

You can find the link to the survey here:

Complete the Form

26th March 2019 – 15th April 2019

We’ll begin our detailed analysis of the results and begin to root out common issues and problems within the design process. This will in turn directly affect the content and aim of the later workshops.

16th April 2019 – 1st May 2019

The first workshop will be designed and created, taking into account all participants’ responses. This will lead up to its announcement on the 1st May along a date and venue.

Beginning of June 2019

The event will take place, bringing together start up team members, users and other interested parties. We’ll work together going through the service design process, coming up with new ideas and unlocking new action-oriented engagement for startups and users.